Pet peeve

Sent using the contact us form for my local Mazda dealer:

My 06 Mazda 3 has passed 30,000 miles and I was wondering what preventative maintenance you offer for this milestone, and what the cost is. Thanks. Also, putting the labels in the form fields for email address and phone number in this form make it really difficult to use.

Nothing gets me riled up like text in form fields. Nothing.

Hmmm....I wonder if they would give me the 30,000 mile service for free in exchange for a heuristic evaluation of their web site. They could really use it.

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